Shipping Policy

Last Updated: November 2025

Thank you for shopping with Exploitfoods, your trusted source for naturally preserved farm produce at https://exploitmart.store.

This Shipping Policy explains how we process, handle, and deliver orders to ensure a transparent, reliable, and satisfactory experience for every customer — locally and internationally.

1. Order Processing

Once an order is successfully placed and payment confirmed, our team immediately begins the packaging and shipping preparation process.

• Processing Time: Orders are typically processed within 1–3 business days (excluding weekends and holidays).
• During promotional seasons, holidays, or high-demand periods, processing may take up to 5 business days.
• You will receive a confirmation email once your order is successfully placed and another with tracking details once it has been shipped.

We take every measure to ensure that all orders are carefully checked, securely packed, and ready for shipment.

2. Shipping Methods

All products from Exploitfoods are shipped using trusted and verified courier partners to ensure reliability and timely delivery.

Our available shipping options include:

• Standard Shipping: Economical delivery option for domestic and international customers.
• Express Shipping: Available for select destinations at an additional cost.

We partner with reputable logistics carriers such as GIG Logistics, DHL, UPS, FedEx, and regional couriers depending on your location.

3. Delivery Timeframes

Estimated delivery times vary by destination and shipping method:

Please note: Delivery timelines are estimates only. Actual delivery may vary based on customs clearance, local courier operations, and unforeseen delays beyond our control.However most of the time we deliver faster than the adforementioned estimated delivery date.

4. Shipping Coverage

We proudly ship our naturally preserved farm produce to most international destinations.
If your location is restricted by customs or logistic limitations, our team will notify you immediately and offer an alternative shipping solution or a full refund.

5. Shipping Rates

Shipping costs are calculated at checkout based on:

• Total order weight or volume
• Delivery destination
• Selected shipping method

We strive to keep our shipping rates competitive and transparent.
Occasionally, promotional free shipping offers may apply for eligible orders — these will be clearly stated during checkout.

6. Tracking Your Order

Once your order is shipped, you will receive:

• A shipment confirmation email
• A tracking number and a link to monitor delivery progress

Tracking may take 24–48 hours to update after dispatch. If you experience any issues tracking your package, please contact us at support@exploitmart.store for assistance.

7. Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, or local taxes, which vary depending on your country’s regulations.

• These charges are not included in the product price or shipping cost displayed at checkout.
• Customers are responsible for paying any applicable customs fees directly to their local authorities upon delivery.

We encourage customers to contact their local customs office for more information before placing an international order.

8. Delayed or Lost Shipments

While we work with reliable couriers, delays may occasionally occur due to:

• Customs inspections
• Weather disruptions
• Local postal issues or public holidays

If your shipment is delayed or appears lost, please contact our support team. We will:

1. Launch an investigation with the courier service.
2. Keep you informed throughout the process.
3. Offer a replacement or refund if the package is confirmed lost.

9. Damaged Packages

If your package arrives damaged, opened, or tampered with, please:

1. Take clear photos of the packaging and affected items immediately.
2. Email us at support@exploitmart.store within 48 hours of delivery.
3. Include your order number and supporting images.

We will investigate the issue and arrange a replacement or refund where applicable.

10. Incorrect Address or Delivery Issues

Customers are responsible for providing accurate and complete shipping details.
Please double-check your address before confirming your order.

If an incorrect address is provided and results in non-delivery:

• We cannot be held liable for lost shipments.
• The customer may be responsible for reshipping costs.

If a package is returned to us due to an incomplete or wrong address, we will contact you to arrange redelivery.

11. Force Majeure and Unforeseen Events

Exploitfoods shall not be held responsible for delivery delays caused by events outside of our control, including natural disasters, customs restrictions, pandemics, strikes, or geopolitical issues.
We will, however, communicate any such delays promptly and work toward a suitable resolution.

12. Order Status and Customer Support

Our customer service team is available to assist you with all shipping inquiries — from order tracking to delivery confirmation.

📧 Email: support@exploitmart.store
🌐 Website: https://exploitmart.store
🕓 Response Time: Within 24–48 hours (Monday–Friday)

13. Policy Updates

We may update this Shipping Policy from time to time to reflect changes in our logistics operations or regulations.
All updates will be posted on this page with a revised date.
Your continued use of our services after any modification constitutes acceptance of the updated policy.

14. Commitment to Customer Satisfaction

At Exploitfoods, our mission goes beyond selling — we are committed to delivering trust, transparency, and timely service to every customer.
From careful packaging to reliable shipping, every step of our process is designed with your satisfaction in mind.

Exploitfoods — Naturally Preserved. Globally Delivered.
Visit us anytime at https://exploitmart.store for premium natural produce you can trust.